Flagship Service

Integrated HR & Payroll

One provider. Both functions. Nothing falling through the cracks.

Most small businesses treat HR and payroll as two separate things. Different systems, sometimes different vendors, rarely coordinated. The problem: every HR decision — a hire, a raise, a leave, a termination — has a direct payroll consequence. When those functions aren't connected, errors follow.

WelcomeWorks manages both together. One point of contact for everything related to your people and their pay.

One point of contact

When information flows, errors don't

With HR and payroll under one roof, every people decision reaches payroll accurately and on time — no re-explaining your business to a second vendor, no gaps between systems.

Two professionals shaking hands over a desk
Why they belong together

The everyday events that trigger payroll changes

New hire

correct setup in payroll from day one

Raise or promotion

updated rate, right pay period, proper documentation

Parental or medical leave

ESA obligations, ROE filing, coordinated return

Workplace accommodation

policy, records, and pay adjustments aligned

Termination

ESA calculations, final pay, vacation pay, ROE — all done correctly

Attendance issues

accurate records required for accurate payroll

When one team handles both, the information flows. When two vendors manage each separately, it doesn't.

What's included

Two functions, one coordinated service

Human Resources

People, policy & compliance
  • Employment contracts & offer letters
  • Onboarding documentation
  • Job descriptions & role classification
  • Policy development & employee handbooks
  • Performance management guidance
  • Leave management (medical, parental, personal)
  • Accommodation support (duty to accommodate)
  • Workplace investigations
  • Progressive discipline documentation
  • Termination support & documentation
  • Ontario ESA compliance guidance
  • Human Rights Code awareness
  • Employee record maintenance
  • Team HR training & manager workshops

Payroll Administration

Accurate pay & filings
  • Payroll calculations (hourly, salary, commission)
  • Statutory deductions (CPP, EI, income tax)
  • CRA payroll remittances
  • Direct deposit administration
  • Vacation pay tracking & processing
  • Statutory holiday & overtime calculations
  • New hire setup & termination pay processing
  • Records of Employment (ROE)
  • Year-end T4 preparation & CRA filing
  • Payroll records & audit support
Real scenarios, real outcomes

How integrated support plays out

New Hire

Offer letter, job classification, payroll setup, and first-pay accuracy — handled as one step.

Promotion

Employment record updated, new terms documented, payroll reflects the change on the correct date.

Parental Leave

Ontario obligations confirmed, leave documents prepared, ROE filed on time, return coordinated.

Workplace Complaint

Investigation supported — procedurally sound, properly documented, compensation impacts addressed.

Termination

ESA entitlements calculated, final pay accurate, ROE filed, process handled with care.

The business case

One system, done right

Independent research keeps reaching the same conclusion: HR and payroll work better — and cost far less in errors — when they run as one connected system. We deliver that as a service, with real people who pick up the phone.

Fewer tools, less double-entry

The greatest return comes from systems that “automate routine work, unify workforce data, and give HR teams clearer visibility into their people and processes.”

When payroll and HR talk to each other, you stop re-entering the same information twice — and stop paying for the mistakes that come with it.

Nucleus Research — 2026 SMB HCM Value Matrix (Evelyn McMullen, Research Manager)
1 in 5

payrolls contains an error

At an average of about $291 USD to fix each one — with roughly 15 corrections every pay periodat the average company. For a small business, that's real money leaking out twice a month.

Ernst & Young — payroll error study, 2022
325%+

average return on investment

For businesses that moved from manual processes — spreadsheets, paper timesheets, late-night calculator payroll — to a modern cloud HR and payroll system. It typically pays for itself several times over.

Nucleus Research — 2020 HCM ROI review
The takeaway holds: one connected approach means the work gets done once — accurately, on time, and without the back-and-forth.
Common questions

Good to know

We already have a bookkeeper handling payroll. Can you just do HR?

Yes. We offer standalone HR consulting and can coordinate with your existing payroll arrangement where needed.

What if there's an employment standards complaint?

We help you build documentation that protects you from the start. If an issue arises, we can support your response process. For legal proceedings, we'd recommend also engaging qualified legal counsel.

How quickly can you get our setup running?

We'll give you a clear timeline during the consultation based on your current setup and payroll complexity.

See all questions

Let's talk

One provider. Two critical functions. Zero dropped balls.

Let's talk about how integrated HR and payroll support can work for your business.